Frequently Asked Questions

What are FundSent Points and how can I use them?

FundSent Points can be viewed as “vouchers” that clients can utilise in several ways.

How to earn FundSent Points?
Clients can get FundSent Points in three ways:

  • By choosing FundSent Points as the alternative for Reward payout (whole or part of) to which the Clients are entitled based on a particular FundSent Account Agreement during the Reward processing.
  • By choosing FundSent Points as the alternative for fee refund for previously purchased FundSent Challenge (fee refunds can only be transferred to FundSent Points in full, not partially).
  • As a part of special promotional campaigns – particular rules will be determined during the marketing campaign.

One FundSent Point equals 1 Euro. In case your refund or Reward are in other currency, we will convert it using our rates and automatically display the amount of FundSent Points available for purchase. It’s important to note that FundSent Points cannot be exchanged for cash (real money) or other monetary value.

How to use FundSent Points?
FundSent Points are displayed in the Client Area under the Profile tab. Clients can use the FundSent Points exclusively to purchase services and/or products from FundSent or our affiliates. For example, the FundSent Points can be used as a discount when purchasing a new FundSent Challenge or even cover the entire fee (if the Client has FundSent Points corresponding to the FundSent Challenge fee available).

The FundSent Points will be applied to a particular purchase in the following order:

  • FundSent Points purchased with the refund for FundSent Challenge or Reward,
  • FundSent Points received as part of promotional campaign.

Please be aware that the FundSent Points have an expiration date, which can be checked in the Client Area.